Salesforce’s customers can now chat with consumers through WhatsApp

NEW DELHI : WhatsApp has announced a partnership with Salesforce, a leading customer relationship management (CRM) solutions provider, to promote its WhatsApp Cloud API platform among enterprises. Salesforce’s enterprise customers can now use WhatsApp chat to connect with consumers and offer new experiences. As part of the partnership, WhatsApp is running a pilot, allowing the … Read more

Emoji statuses and ‘infinite’ reactions are among Telegram’s latest features

A new menu allows you to quickly select most used reactions. | Image: Telegram Telegram’s throwing a bone to its non-premium users this month by extending them access to more emoji reactions. The feature now lets all users choose from “dozens” of emoji that they can drop onto message bubbles as an alternative way to … Read more